Privacy Policy

Nepal Inside Out places great importance on protecting your personal data. In this privacy statement, we explain what data we collect, why we do so, and how we protect it. We process personal data in accordance with European data protection legislation (GDPR).

Who are we?

This privacy policy applies to Nepal Inside Out Treks & Tours Pvt.Ltd., based in Nepal, with the following contact address:
Thamel Marg
Kathmandu
nepalinsideout@gmail.com
+977 9766531068

If you have any questions about the processing of your personal data, please feel free to contact us at nepalinsideout@gmail.com.

What information do we collect?

Depending on how you use our services, we may collect the following information:

• • Contact details: name, email address, telephone number.
  • Travel details: preferences, booked trips, special requirements (e.g. dietary requirements, choice of accommodation).
  • Passport and visa information: only if necessary for arranging permits, flights or accommodation.
  • Betalingsgegevens: om uw boeking af te ronden (wij slaan geen volledige betaalgegevens op, enkel de noodzakelijke transactiegegevens).
  • Website data: IP address, cookies, browsing behaviour (see our cookie policy)

Why do we process your data?

We process your personal data solely for legitimate purposes, such as:

• Processing your travel enquiry and booking.
• Providing travel documents and practical information.
• To improve our website and services.
• Sending newsletters or special offers (only if you have subscribed to them).
• Compliance with legal obligations.

Who do we share your data with?

We only share your data with third parties when necessary for your trip, such as:

• Hotels, transport companies, local guides or partners who organize your trip.
• Government agencies (for example, for applying for trekking permits).
• Payment providers for processing your payment.

We enter into clear agreements with all our partners who have access to personal data, to ensure that your data is processed securely.

Retention period

We do not retain your data for longer than is necessary. As a general rule:

• Travel and booking details: up to 7 years (in accordance with administrative and tax legislation).
• Newsletter details: until you unsubscribe.

Your rights

Under European data protection legislation, you have the following rights:

• Right to access your data.
• Right to correction or deletion.
• Right to object to processing.
• Right to restriction of processing.
• Right to transferability of data (data portability).
• The right to withdraw your consent at any time.

You can submit a request via nepalinsideout@gmail.com. We will respond as soon as possible, and within 30 days at the latest.

Security of your data

We take appropriate technical and organizational measures to protect your personal data against loss, misuse or unauthorized access.

Newsletters and marketing

If you sign up for our newsletter, we will use your name and email address to send you inspiring travel tips and offers. You can easily unsubscribe at any time using the unsubscribe link in the newsletter.

Cookies

Our website uses cookies to analyse usage and improve our services. You can find more information about this in our cookie policy.

Complaints

Do you have a complaint about how we handle your personal data? If so, please let us know.

Changes

This privacy policy may be updated from time to time. You can always find the most up-to-date version on our website.